Privacy Policy

1. Introduction

Ask Kinsley ("we," "us," or "our") operates the askkinsley.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including booking video calls with alumni experts.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile photo (if provided via social login). Alumni experts also provide their school, graduation year, current role, company, bio, and optionally a LinkedIn profile URL.

Booking Information

When you book a call, we collect your preferred time slots and any optional notes about topics you'd like to discuss.

Payment Information

Payments are processed by Stripe. We do not store your credit card number or bank account details on our servers. Stripe's use of your personal information is governed by their privacy policy.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This data helps us improve the service.

3. How We Use Your Information

• To create and manage your account
• To facilitate bookings between students and alumni experts
• To process payments through Stripe
• To display alumni expert profiles to prospective students
• To send booking confirmations and reminders
• To improve our website and services
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Other users: Alumni profiles (name, school, role, bio) are visible to students searching for experts. Booking details are shared between the student and expert.
• Stripe: Payment data is shared with Stripe to process transactions.
• Service providers: We use Supabase for authentication and data storage, and Vercel for hosting.
• Legal requirements: We may disclose information if required by law or in response to valid legal process.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted over HTTPS, authentication is handled through secure providers, and access to user data is restricted to authorized personnel.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications

To exercise any of these rights, please contact us at support@askkinsley.com.

7. Cookies

We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising cookies. Analytics cookies may be used to understand how visitors interact with our website.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@askkinsley.com.